Visitor
•
2 Messages
Outside line to close to lanai
The technician who connected our internet line put it to close to our existing structure and it needs to be moved- very hard time contacting a live person at Xfinity!!!
Visitor
•
2 Messages
The technician who connected our internet line put it to close to our existing structure and it needs to be moved- very hard time contacting a live person at Xfinity!!!
Accepted Solution
user_c3ae43
Visitor
•
2 Messages
8 days ago
This issue is resolved - had to come to this forum because xfinity customer service is very difficult to get to a live person. Xfinity assistant is no replacement for live support.
Thank you
0
0
EG
Expert
•
98.2K Messages
16 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
0
XfinitySelena
Official Employee
•
884 Messages
16 days ago
Hello @user_c3ae43, and thank you for reaching out to us here via Forums. Can you confirm what you mean by the tech connecting your internet too close to your existing structure?
0
0