Visitor
•
2 Messages
Outside cables and cable box
I have cables outside my home that are cut and cables that are no longer buried. I also have a cable running into my house that I no longer need. Finally, the cable boxes in my backyard are frequently in standing water after it rains. I would like someone to come look at it to see if there are any safety concerns.
XfinityBrianH
Official Employee
•
1.3K Messages
2 years ago
Thank you so much for reaching out to us here today to let us know about the issue with the cables in your yard, I can help! Can you please reach out to us privately, so we can cover the details of your account. You can start by clicking the chat icon located in the top right corner of your forums page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.
0
0
XfinityBrianH
Official Employee
•
1.3K Messages
2 years ago
Thank you so much for that information! You have reached the right place to get this issue resolved! Can you please tell me if this issues is causing any problems with your services?
1
0