Visitor
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1 Message
Outside cable
It’s been 5 weeks since Xfinity service was started and the outside cable is still not buried. I had an email stating the process was initiated and a conversation with a customer service employee regarding answers to the email questions. He promised me the cable would be buried by 7/5/26. Not so and I have heard nothing. I would think Xfinity would want to get this buried before something negative happens to it. The box is open, everything is exposed, and I have an orange cable laying across my front lawn.
XfinityEmilyB
Official Employee
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3K Messages
2 hours ago
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