Visitor
•
1 Message
Outside cable
Cant get past automated system. What a sad issue for a large corporation. I am a new customer and after 2 appointments my outside cable still is not buried. I am in a new home and they have started to rack the yard and put in land scaping and grass. I need the cable buried ASAP.
XfinityKei
Official Employee
•
1.4K Messages
2 days ago
@user_k9bz7m I'm sorry to hear of your previous experience. Our team can resolve this and schedule someone to bury that line. Can you please direct message me your first and last name along with your full service address so that I can assist
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
0
0