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2 Messages

Sunday, May 3rd, 2026 4:11 PM

Outside cable not buried

My install was April 3rd and it states up to 14 days to bury my cable today is May 3rd it's been a month. When is this getting done??

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Official Employee

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2.8K Messages

13 hours ago

 

user_n4v9ap Welcome to our community forum! You've reached the perfect place to get help with your exposed cable. Please send a direct message to Xfinity Support by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Include your name and address in the body of the message so I can find your account and get started on a resolution. 

 

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