Greetings, user_96nln0. Thanks for bringing this important matter to our XFINITY Community Forum. Our Digital Care Expert team will be more than happy to assist with ensuring the exposed cable box is taken care of. Please send our team a direct message with your full name and address to look into this for you. To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon click the "New message" (pencil and paper) icon then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
XfinityNatalie
Official Employee
•
40 Messages
1 day ago
Greetings, user_96nln0. Thanks for bringing this important matter to our XFINITY Community Forum. Our Digital Care Expert team will be more than happy to assist with ensuring the exposed cable box is taken care of. Please send our team a direct message with your full name and address to look into this for you.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon click the "New message" (pencil and paper) icon then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
0
0