Dr_ums68's profile

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1 Message

Wednesday, October 28th, 2020 8:00 PM

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Outside cable box tower broken

Someone drove over our cable box in front of house and snapped some wires. Need service ASAP due to kids school and working from home.

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Gold Problem Solver

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2.9K Messages

5 years ago

Hi there, @Dr_ums68,

 

I can help look into your drop regarding the wires. Can you please private message me your full name? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.

Visitor

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1 Message

4 years ago

I have a somewhat similar problem...just got my new driveway poured and the Comcast tower is right at the corner and is nearly getting hit when pulling vehicles into driveway.  Need it moved over to avoid future potential damage.

Official Employee

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923 Messages

Hi, @. We'd be happy to take a look into getting that moved for you. Please send us a private message to continue. You can click my name, "ComcastStarr" then hit send a message, on the right hand corner of the screen there may also be a chat button there as well. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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