Visitor
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1 Message
Outside Cable box needs repair
There is a cable box on the rear of our apartment building that does not have a cover on it. Wires were installed incorrectly not allowing a cover to be placed on the box. I am asking for someone to come out, repair the wiring, and install a new cover on the box. This is located in the rear of [Edit: Personal Information]. Thank you.
CCAshley1
Official Employee
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746 Messages
3 years ago
Hi, we would like to look into your wire exposed concern. Please send us a private message.
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
- An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it.
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Nunman62
Regular Visitor
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3 Messages
3 years ago
Yeah, good luck with that! I just had my cable box cover 'replaced'. I was painting a door while the Xfinity guy repaired it. When I got thru painting, I wanted to see what the new cover looked like. To my suprise (and not a good one!), he strapped back the old cover with 2 zip ties! Really Xfinity! That's the best you can do! I could have made this look better with duct tape! Very disappointed! You guys should be ashamed of yourselves!
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