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Monday, September 30th, 2024 11:07 PM
I need the outside Xfinity box and connecting cable removed from my home. Thank you.
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Accepted Solution
Official Employee
•
1.2K Messages
19 days ago
Thank you for reaching out to us here @user_npuv9o. I will be happy to assist you with that request from here. Could you send me a direct message with your full name, and the complete address for where that box and line is located?
To send a direct message [private message]:
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
- An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
Accepted Solution
XfinityJohnG
Official Employee
•
1.2K Messages
19 days ago
Thank you for reaching out to us here @user_npuv9o. I will be happy to assist you with that request from here. Could you send me a direct message with your full name, and the complete address for where that box and line is located?
To send a direct message [private message]:
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
- An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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