Visitor
•
1 Message
outlook stopped connecting to comcast
When I got home from a vacation on 2/25/2026, I discovered that MS Outlook can no longer connect to Comcast and that somehow New Outlook got loaded on to my PC. (I live alone, so no clue how that happened.) When I click Send-Receive, an error message displays the error code 08x00CCCE "Cannot connect to the server." I uninstalled New Outlook, but Classic Outlook will still not connect to Comcast. It throws that same error code. I just spent an hour on the phone with two Comcast support people and neither one knew what to do. The second one created a ticket and said it'll be up to three days for someone to get back to me. (That is unacceptable.) How do I reconnect Outlook Classic to Comcast?
XfinityQuemekia
Official Employee
•
937 Messages
4 hours ago
I'd like to apologize for the frustration this has caused, especially after coming home from vacation! I completely understand that a three-day wait feels like an eternity when you rely on your email @user_lsk81d. To confirm, are you able to access your emails by going here:
https://connect.xfinity.com/appsuite?
0
0