Visitor
•
3 Messages
Outlook Mac stopped getting emails today
I was 'forced' to switch from the legacy outlook to the new one yesterday. I received emails yesterday after the switch and this morning and now I am not getting any emails in or out. What could have happened?
XfinityEva
Official Employee
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2.5K Messages
19 hours ago
Hey @user_5akdbd are you still experiencing issues at this time?
How are you accessing your email?
Fastest fix may be to remove and re-add the account
Outlook → Settings → Accounts → remove → add again
https://www.xfinity.com/support/articles/email-client-programs-with-xfinity-email
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