Visitor

 • 

3 Messages

Monday, June 22nd, 2026 8:38 PM

Outlook Mac stopped getting emails today

I was 'forced' to switch from the legacy outlook to the new one yesterday.  I received emails yesterday after the switch and this morning and now I am not getting any emails in or out.   What could have happened?

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Official Employee

 • 

2.5K Messages

17 hours ago

Hey @user_5akdbd are you still experiencing issues at this time? 

 

How are you accessing your email? 

 

Fastest fix may be to remove and re-add the account 

Outlook → Settings → Accounts → remove → add again

 

https://www.xfinity.com/support/articles/email-client-programs-with-xfinity-email

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