Outlet installation and some way to sidestep the automated brick wall of customer support.
I just got my equipment, went to go start up the self installation wtihout any worries, I'm usually pretty good with this stuff. Moved the TV out of the way and the only thing back there is a power outlet and a what looks like a DSL setup.
Not a single Coax outlet in the house. Your automated assistants are starting to get real snippy with me for bothering them, would really like to set up an appointment to get coax installed. Or just how I can get the robot screening your calls to give me a break.