Visitor
•
1 Message
outdoor junction box needed
Hello,
The Xfinity technician left my internet/TV cable hanging outside the house after installation, and now the plastic parts are degrading (whatever was keeping the cable attached to the wall). Is there any way to get an outdoor box to protect it from the weather? Thank you.
EG
Expert
•
116.9K Messages
4 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
0
XfinityDena
Official Employee
•
4.2K Messages
4 hours ago
@user_hlsy4i
I do want to thank you so much for taking the time out of your day to reach out through our Forums Channel. Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!
- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message
0
0