U

Sunday, September 10th, 2023 11:26 PM

Closed

Outdoor Comcast Cable Box Being Used for Trash and Garbage Storage

Hi,

I'd like to report one of your Comcast outdoor main box enclosures is being used as a trash/garbage.  This box is in the side of the house located on {Edited Personal information}. This is fast becoming a potential fire hazard if not addressed asap.

Official Employee

 • 

1.8K Messages

2 years ago

Thank you very much for reaching out to us here today, and for bringing that issue to our attention, that is something we will definitely need to look into. Could you send me a direct message with the information on that address? 

To send a direct message [private message]:

   Click the "Direct Message" icon or  https://forums.xfinity.com/direct-messaging

   Click the "New message" (pencil and paper) icon

   The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.

   - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.

   - An "Xfinity Support" graphic replaces the "To:" line.

   Type your message in the text area near the bottom of the window

   Press Enter to send it

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