Outdoor cable box damaged and hanging wires everywhere

Hi, I am an xfinity customer living in a group of tonwhomes. The HOA has received complaints about the outdoor cable box that is attached to the wall at the front of our community. The box is damaged and there are at least 20 wires and cords coming from the damaged box and are hanging low. We need y'all to come fix this problem, please. It is a real eyesore that damages property values. Any help would be appreciated.