Visitor
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1 Message
Outages
For past 2 days my internet service has been inoperable for at least 4 times throughout the day. I work from home. Please finally fix the issue. This is ridiculous
Visitor
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1 Message
For past 2 days my internet service has been inoperable for at least 4 times throughout the day. I work from home. Please finally fix the issue. This is ridiculous
Latoque
Expert
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30K Messages
2 hours ago
Moved from Email forum
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XfinityMarshante
Official Employee
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1.6K Messages
2 hours ago
Hello @user_vm4dk9, thank you for taking the time to leave a post. Sorry you’ve been dealing with repeated service interruptions over the past two days. I completely understand how frustrating and disruptive this can be, especially when you rely on your internet connection to work from home. We’d be happy to take a closer look at your service and see what may be causing these recurring interruptions so we can determine the best next steps. When you lose connection, does the light on the modem start flashing or change from its normal status?
Thank you, @Latoque
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