user_614x37's profile

Visitor

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1 Message

05/16/2026 8:03 PM

Outages

Five outages in 2 weeks! What can be done?

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Official Employee

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3.6K Messages

4 months ago

Hi there, @user_614x37 ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'm sorry to hear that your service has been interrupted 5 times in the past 2 weeks. I can most definitely look into this deeper for you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.

 

Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. 

(edited)

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