Hello user_wsnz2h 👋 As someone who also works from home I know how important it is to have a stable connection, so I appreciate you joining us to describe the trouble you've been having recently. Whenever you're experiencing an outage, our local teams are alerted immediately, and from there do everything they can to restore your service as quickly as possible.
EG
Expert
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117.6K Messages
4 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinitySeth
Official Employee
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1.1K Messages
4 hours ago
Hello user_wsnz2h 👋 As someone who also works from home I know how important it is to have a stable connection, so I appreciate you joining us to describe the trouble you've been having recently. Whenever you're experiencing an outage, our local teams are alerted immediately, and from there do everything they can to restore your service as quickly as possible.
During the outages you describe, have you been able to check xfinity.com/support/statusmap for the latest updates?
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