Outages

user_md0j5p We appreciate you reaching out to us over our Community Forums, and we understand how impactful a service interruption can be to our customers. The latest information will always be available to you in the Xfinity App, or Xfinity Status Center. Our local teams work as fast, and safe as possible to have services restored. However, restoring services may take longer than expected at times if outside factors are involved such as power interruptions, fiber line cuts, weather events, etc.