1 Message
Outages
The constant internet outages taking place the past 2 weeks due to upgrades is not acceptable. I work from home and pay for and expect reliable internet service. I cannot continue to put up with dropped service. I am one more drop away from switching providers.
XfinityAdrienne
Official Employee
•
1.3K Messages
6 months ago
Hey there, user_e62q5m! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. I am very sorry to hear about the concerns regarding interruptions at your location, it certainly is not what we want for our customers. We can certainly dive into the account and share any details regarding the interruptions. We do recommend visiting here to keep the most up to date on the interruptions effecting your area. Can you please send us a DM to get started?
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