1 Message
Outages from beryl
Hello I am in pearland tx and have had internet outage since 11am yesterday with no updates or information givin. I know a lot are still without power but there is no info and we cannot work without internet.
1 Message
Hello I am in pearland tx and have had internet outage since 11am yesterday with no updates or information givin. I know a lot are still without power but there is no info and we cannot work without internet.
EG
Expert
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110.2K Messages
10 months ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityBenny
Official Employee
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790 Messages
10 months ago
@Jonathanev The area was just impacted by a major weather event. We hope everyone is safe. For answers on your questions click here https://www.xfinity.com/response/faqs. To stay updated immediately and check the current status click here https://www.xfinity.com/response. These https://www.xfinity.com/response/preparation-tips tips will help keep everyone informed and safe as possible. Click here https://www.xfinity.com/support/articles/storm-ready to learn more about the Storm Ready Wifi device to stay connected even during a loss of power.
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