Visitor

 • 

1 Message

10/10/2026 1:30 PM

Outage/line severed by contractor

My Contracter just severed both our residential and business Comcast lines. I need support. Please advise

Oldest First
Selected Oldest First

Expert

 • 

122K Messages

5 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

 • 

1.8K Messages

4 hours ago

@user_ngr6df  Thanks for posting to the forum. For immediate situations it's always best to call in or use the live chat agents through the Xfinity Assistant. Have you been able to get a technician scheduled successfully?

forum icon

New to the Community?

Start Here