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user_i72ayo
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Visitor

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1 Message

10/26/2026 3:14 PM

Outage

I am disabled and work from home, and I'm going to get in trouble with work. Please tell me how long this outage is going to last.

Question

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Updated 

16 days ago

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XfinityBrianH

Official Employee

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2.7K Messages

16 days ago

 

user_i72ayo Thank you for reaching out with your concerns! You can find the status and estimated resolution time of a service interruption affecting your area by logging into the Xfinity app or by going to https://www.xfinity.com/support/statusmap. Once service has been restored you can go to https://www.xfinity.com/support/articles/credit-xfinity-assistant to request a credit for the downtime. 

 

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EG

Expert

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123K Messages

16 days ago

The concern is not "accessibility / disability" help related............ Topic moved here to the proper help section.

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