Visitor
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1 Message
Outage
Trying to get an update on our outage. It was expected to be up by 2:30 today. It still is out and not getting updates. Please update a projected time. Thanks
Visitor
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1 Message
Trying to get an update on our outage. It was expected to be up by 2:30 today. It still is out and not getting updates. Please update a projected time. Thanks
EG
Expert
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121.7K Messages
4 hours ago
Moved here.
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XfinityAldrik
Official Employee
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2.8K Messages
41 minutes ago
Good evening @user_xr0vgg! I know it's frustrating when an estimated restoration time passes and you're left waiting for an update. The information available through the Xfinity app and Status Center is the same information we're able to review regarding active service interruptions. If the estimated restoration time changes, those tools are typically updated as our network teams continue their work.
Since it's been several hours since you created this post, are your services still offline, or have they been restored since then? If they are still offline, is there a new update available?
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