Visitor

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1 Message

09/15/2026 3:20 PM

Outage

There was an outage yesterday, Lacey WA, 8 hours.  What was the cause?

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Official Employee

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3.1K Messages

1 hour ago

Hello, @user_wegm7n. Thanks for making us aware you experienced a service interruption yesterday. Have you by any chance checked the Xfinity app for details? It'll tell you if your service issues are linked to a service interruption in the area, what the cause is and if there's an ETA available, it'll be there as well.

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