outage

@user_v6j6y5 We appreciate your time in reaching out to us here on our Xfinity Forums. It sounds like you may be getting some network upgrades and I am truly sorry for the frustration caused by the service interruption. Once the interruption is complete you can click here to request a credit for the interruption. I know that it may not be ideal but if your work set up allows it, you can access free Xfinity Wi-Fi Hotspots where they are available, this link provides more information on our hotspots, which are a free benefit to you with our services.