Visitor

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1 Message

Tuesday, April 7th, 2026 5:50 PM

Outage

My internet is out in my area and I need an official text stating that it is out for my employer. I work from home 

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Expert

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117.2K Messages

4 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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1.3K Messages

3 hours ago

@user_nst You can find all of our service interruption notifications through the Xfinity app or our support center that provides time stamps with your service address. You can also text OUT to 266278 to receive notifications regarding ongoing interruptions affecting your account. 

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