Visitor
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3 Messages
Outage
Is there a timeline for restoration of service for ouachita parish customers, after with winter storm fern?
Visitor
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3 Messages
Is there a timeline for restoration of service for ouachita parish customers, after with winter storm fern?
XfinityAbby
Official Employee
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617 Messages
22 hours ago
Hello @user_9rvtys thank you for sending us a direct message. As of right now we do not have an official timeline on the restoration of services.
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EG
Expert
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116K Messages
4 hours ago
Concern moved here to the Customer Service help section.
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EG
Expert
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116K Messages
4 hours ago
@user_9rvtys @XfinityAbby
Be advised that sending an unrequested direct message to the support team is a violation of their forum guidelines. It may get ignored.
Please see this post about direct messaging the support team;
https://forums.xfinity.com/conversations/getting-started/direct-message/6445fb0eb9339b2013e8ff9c?commentId=6446bf50b9339b2013e93478
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EG
Expert
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116K Messages
3 hours ago
Ok, you were asked in another thread that I didn't see. Disregard. In the future please keep one issue in one thread. Please do not create multiple posts for the same topic. Here is the other topic with which you were replied to;
https://forums.xfinity.com/conversations/customer-service/outage/698f94b4c4d74954769ea388
Now closing this duplicate topic.
(edited)
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