Visitor
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2 Messages
Outage
I do not appreciate the outage in my area due to xfinity upgrade.Comcast can explain that to my boss when I am trying to do my job . Did not even give a warning prior to the outage . Poor customer service but always an increase in rates . Good reason to get internet elsewhere .
XfinityRichard
Official Employee
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2.8K Messages
2 days ago
Hi there, @user_32xe2w Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I work from home as well, so I totally get your frustration. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard
Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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