Outage

Good morning @RyanA17340! Thanks for taking the time to visit our Xfinity Forum. We appreciate you being a customer with us, and I am sorry to hear that the service is down in your area. I certainly know the importance of getting the service back up and running ASAP. We do apologize for any inconvenience or frustration this is causing you. 

I do see there is an unplanned service interruption reported in your area. Currently, there is no estimated end time reporting, and the reason for the unplanned interruption also has not been reported yet. I can confirm our field techs are doing everything they can to get the service back up and running in your area.

You can sign up for text notifications through the Xfinity App on your mobile device. A notification will be sent to you when this service interruption ends, or if the service interruption end time has been revised. Are you able to get signed up for those notifications on your end? 

Hey @RyanA17340! I see the service interruption has been resolved in your area. To confirm, are the services back up and running on your end? Please let us know at your convenience. Thank you!