Visitor
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1 Message
Outage
There is an outage in my area. I work from home, and I need to know how long to expect. If it's an hour, cool. If it's all day, I need to make alternative arrangements.
Visitor
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1 Message
There is an outage in my area. I work from home, and I need to know how long to expect. If it's an hour, cool. If it's all day, I need to make alternative arrangements.
EG
Expert
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114.8K Messages
4 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityAlyssaA
Official Employee
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2.2K Messages
4 hours ago
Good afternoon @user_bf0hpm and thank you for reaching out on our Forums with your service interruption concerns, I appreciate it. I work from home as I well so I understand the need for an estimated resolution time. We can definitely check and see if there is an ETR available. To get started, can you please send us a Direct Message with your first and last name along with the service address on the account?
To send a "Direct Message" ("Private") message:
Click "Sign In" if necessary
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