Visitor
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1 Message
Outage
Xfinity did some work on my street. Now my tv and internet are completely out and you will not acknowledge the outage. This needs to be fixed or I will have to cancel my services.
Visitor
•
1 Message
Xfinity did some work on my street. Now my tv and internet are completely out and you will not acknowledge the outage. This needs to be fixed or I will have to cancel my services.
XfinitySeth
Official Employee
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609 Messages
9 hours ago
Good day user_jo4i7s 👋 More than anything we never want you to be without service, and I appreciate you coming to our community to let us know what's wrong! If you could send our team a direct message with your full name, the name listed on the account (if different), and the full service address associated with your account, I'd be more than happy to look into this for you.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
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