Visitor

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1 Message

Tuesday, October 7th, 2025

Outage

There's been an outage in rp since yesterday 1 pm u cant talk to no one or chat it won't let us...we call and it hangs up sayin no agent can help with outage [Edited: "Language"]

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Expert

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113.8K Messages

3 hours ago

The concern is not "Community Center" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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2.3K Messages

3 hours ago

@user_w7wume Thank you for making us aware of this service interruption you're currently experiencing. I would be more than happy to review your account to see what's going on. Also, just in case you weren't aware, you can find information on any planned or unplanned service interruptions by logging into the Xfinity app. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.

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