Visitor
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1 Message
Outage
There's been an outage in rp since yesterday 1 pm u cant talk to no one or chat it won't let us...we call and it hangs up sayin no agent can help with outage [Edited: "Language"]
Visitor
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1 Message
There's been an outage in rp since yesterday 1 pm u cant talk to no one or chat it won't let us...we call and it hangs up sayin no agent can help with outage [Edited: "Language"]
EG
Expert
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114.2K Messages
23 days ago
The concern is not "Community Center" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityRaul
Official Employee
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2.3K Messages
23 days ago
@user_w7wume Thank you for making us aware of this service interruption you're currently experiencing. I would be more than happy to review your account to see what's going on. Also, just in case you weren't aware, you can find information on any planned or unplanned service interruptions by logging into the Xfinity app. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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user_fuwxl2
Visitor
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2 Messages
21 days ago
My service has been down in Houston since 16:20 CST YESTERDAY!! This is absolutely unacceptable! No agent will assist "until the outage" is over & there is absolutely NO sign of an estimated repair time anywhere! How about when my bill is due, I go incognito & ignore YOU Xfinity??!!
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