Good evening, user_631z3q! I am sorry to hear your TV is offline. You can check for interruptions at our Status Center, https://www.xfinity.com/support/statusmap or by troubleshooting with the Xfinity Assistant or Xfinity app. Are you seeing a certain error message or code on the TV? If you have our internet service, is that working currently?
XfinityRay
Official Employee
•
3K Messages
12 hours ago
Good evening, user_631z3q! I am sorry to hear your TV is offline. You can check for interruptions at our Status Center, https://www.xfinity.com/support/statusmap or by troubleshooting with the Xfinity Assistant or Xfinity app. Are you seeing a certain error message or code on the TV? If you have our internet service, is that working currently?
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