U

Visitor

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1 Message

Saturday, May 17th, 2025 10:00 PM

Outage

Wondering if our outage is due to our modem or a downline in the area

Official Employee

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2.4K Messages

1 day ago

Thank you for reaching out to us here with your account status, user_ai6e40! There may be a variety of reasons for a service interruption, and the best way to get updates about your service and area is by checking out the status center, or, the Xfinity app. If nothing is reported, then the issue is isolated, and you can even use the app to follow the suggested troubleshooting steps.

 

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