Skip to main content

    Support

    Offers

S
Saz710
1st Topic

2 Messages

Sunday, February 9th, 2025 2:32 PM

Closed

Outage

I have an outage that seems to be affecting just our house and want to speak to a live person to check its being dealt with.

Question

 • 

Updated 

1 month ago

26

1

0

Was this helpful?

XfinityThomasB

Official Employee

 • 

1.7K Messages

1 month ago

Saz710

Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.

2

0

Saz710

2 Messages

It’s fixed now. A technician came and did something to the lines in our road.

1 month ago

0

XfinityJamesC

Official Employee

 • 

2K Messages

I’m so happy to hear that, @Saz710! Thank you for getting back to us so quickly. Please feel free to create a new post if you ever have issues with anything else. Our amazing community is always ready to help, 24 hours a day, 7 days a week,

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

1 month ago

0

forum icon

New to the Community?

Start Here