Outage

The concern is not "E-mail" help related......... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.  

@user_jvh382 Good evening. Thanks for posting to our community. We appreciate it, and hope everything is getting better after the recent storm. We have the best tools to count on here https://www.xfinity.com/response. It is our critical events page, with the resources to get real time updates to your mobile phone, check the service status or latest updates, and also how to find the closest Xfinity Hotspots. They will help get you online while we complete the repairs in the area. We know how important it is to get back online, and get any info from the local techs asap, so we created that page.