Thank you for reaching out to @user_u86qhx! We regret to hear your services are offline while you are working. I also work from home and know just how impactful this issue is!
Have you checked our Status center to see when the interruption is estimated to be resolved? You can sign up for text alerts by texting OUT to 266278 (COMCST) and then choosing the option to “Text me with updates” to receive a text message update as soon as your Xfinity services are restored.
For more information, we have this really handy article.
XfinityAldrik
Official Employee
•
2.2K Messages
2 years ago
Thank you for reaching out to @user_u86qhx! We regret to hear your services are offline while you are working. I also work from home and know just how impactful this issue is!
Have you checked our Status center to see when the interruption is estimated to be resolved? You can sign up for text alerts by texting OUT to 266278 (COMCST) and then choosing the option to “Text me with updates” to receive a text message update as soon as your Xfinity services are restored.
For more information, we have this really handy article.
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