U

Visitor

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1 Message

Tuesday, June 27th, 2023 1:19 PM

Closed

Outage

Internet out for 12 days now. When will it be back up? This is beyond ridiculous.  I've seen NO Xfinity trucks in a 2 mile radius of my house for 12 days. 

Expert

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110.3K Messages

2 years ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Expert

 • 

110.3K Messages

2 years ago

First. Check here for official info on any possible local outages;


https://www.xfinity.com/support/status 

Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.


Or you can use the Xfinity App: https://www.xfinity.com/apps 

(edited)

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