U

Visitor

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1 Message

Tue, Sep 27, 2022 9:18 PM

Outage

How long is the Wi-Fi going to be out and is Xfinity going to give discount on not being able to use Wi-Fi and tv?

Official Employee

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223 Messages

2 months ago

@user_292b78 Hello! Thank you for reaching out to us here on our Community Forums page. We are very sorry to hear that your internet is not available. We would recommend going to our Xfinity Status Center at (https://comca.st/3dWguJG), you will be required to log in, but this is definitely the best place to look at any active service interruptions going on in the area and if available it will show you when your services are expected to be up and running again. You can also request a credit adjustment through that site as well.

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