Hello! Thank you for reaching out through our forums about your connectivity concerns today. You can check the MyAccount app to see if your address/area is in a known interruption or sign up for text notifications once the issue is resolved or if a new time for resolution is proposed.
If you do not have the MyAccount app you can check out https://comca.st/3Gn6MJy or send us a private message with your full address for further assistance.
XfinityEva
Official Employee
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1.6K Messages
4 years ago
Hello! Thank you for reaching out through our forums about your connectivity concerns today. You can check the MyAccount app to see if your address/area is in a known interruption or sign up for text notifications once the issue is resolved or if a new time for resolution is proposed.
If you do not have the MyAccount app you can check out https://comca.st/3Gn6MJy or send us a private message with your full address for further assistance.
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user_510328
Visitor
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3 Messages
4 years ago
Please provide updates on outage in Los Gatos area. When can we expect the service to be fixed ?
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