ljcardenas's profile

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1 Message

Fri, Feb 19, 2021 7:00 AM


I would like to receive a credit for 2-16-21 and
2-17-21 when I had an outage for both days.



Official Employee


2.6K Messages

2 m ago

Hello, @ljcardenas! Welcome to the Xfinity Forums. 

We know this storm has been rough on many of our customers and we would love to help. If your power had been restored and you were still without Comcast services, please feel free to send me a PM with your first/last name and service address so we can take a look into your situation.



 To send a private message, click my name "ComcastTambrey", then click "send a message".

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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