Wed, Oct 14, 2020 2:00 PM
My Xfinity service was down from 3:30pm on 10/13 until 10/14 at 5am. Could I get a credit on my bill since this caused me to lose work hours from home yesterday?
1 y ago
Hello @shirlgrindol, thanks for reaching out to us on our Forums page. We appreciate you being a customer with us and I am sorry to hear about the interruption you experienced. We would be more than happy to further look into and assist you with this.
Can you please send me a Private Message including your first and last name as it appears on the account?
To send me a Private Message, please click my name “ComcastAmira” and click “Send a message".