Outage with NO ETA or additional info
How is it possible that after 28 hours of outage in many areas of Atlanta there is no ETA on when the problem will be fixed or at the very least information on the outage site saying why there isn't an ETA or any kind of detail at all beyond "the problem will be fixed ASAP". I can understand that message being up there for a 1, 2, 4 or possibly even an 8 hour outage but for 28 hours. As you know many people work from home now and go to school from home and it just isn't acceptable for us to tell our bosses and schools that we have zero internet for 28 hours and have absolutely no idea when it will be restored.
We can all sympathize with problems that are hard to fix especially at this time but there is absolutely no excuse for providing zero information about what is going and setting expectations so that customers can make other arrangements if necessary.
I for one cannot wait for Verizon to offer 5G ultra wide band in Atlanta. I will be one of their first customers.