Visitor
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6 Messages
OUTAGE SEND OUT TECHNICIAN!
Xfinity, it’s been a week since the hurricane Helene aftermath when are you guys going to send out a technician to fixed the issue?…
Visitor
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6 Messages
Xfinity, it’s been a week since the hurricane Helene aftermath when are you guys going to send out a technician to fixed the issue?…
XfinityJoe
Official Employee
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513 Messages
14 days ago
We would be happy to take a closer look at your account @user_b94448 Please send us a DM with your full name and address to Xfinity Support.
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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user_tlsfcz
6 Messages
6 days ago
want dispatch now. Terrible service!
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user_tlsfcz
6 Messages
6 days ago
Customer service? Need to speak livel
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