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user_Tb1671
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Monday, July 15th, 2024 11:52 PM

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Outage restoration

I’m wondering if there’s any idea of when we’ll get our service back. It’s been 7 days now and the Xfinity app just says it’s being worked on. It’s really hindering my ability to work. ☹️

Question

 • 

Updated 

11 months ago

53

1

XfinityVictor

Official Employee

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1.4K Messages

1 year ago

 

user_Tb1671 Hello, thank you for taking the time to reach out to us. I am really sorry you are experiencing a service interruption in your area. I understand how frustrating it is, and I am happy to look into more information regarding the ongoing service interruptions in your area. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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