tobyblue's profile

Visitor

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2 Messages

Thursday, September 18th, 2025

Outage on October 9, 2024

Good Day,

I am attempting to find out if there was an outage on October 9, 2024. I am looking to see who I can reach out to as I live in Milton Vermont and with everyone remote just not sure if service was interrupted that day

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Official Employee

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2.3K Messages

10 hours ago

 

tobyblue Welcome to our community forum! You can always check our Status Center to see if service issues are impacting your area. The Xfinity app also provides the most up-to-date status of your services and equipment and even helps you troubleshoot any issues that may arise in the future.

 

Visitor

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2 Messages

No my question was not answered.

Official Employee

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2.3K Messages

 

tobyblue I'm happy to check your account for any historical service issues from October of last year. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Include your name and address so I can find the account and help. 

 

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