2 Messages

Tuesday, February 13th, 2024

Closed

Outage Maps do not work saying our home address is not an Xfinity customer even though we are.

The outage map now requires you to enter your complete address and will only show outages for Xfinity customers addresses.  When you type the address in, it pops up with a choice for the complete address, you select it and it then says:    Address not found, please enter an Xfinity service address

This happens to myself and neighbors.   So the outage map is pointless if it wont show data or find us.

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