1 Message
Outage Map
Has anyone dealt with any outage being shown on xfinity outage map but xfinity continues to says there’s no outage in your area?
1 Message
Has anyone dealt with any outage being shown on xfinity outage map but xfinity continues to says there’s no outage in your area?
XfinityAdrienne
Official Employee
•
1.3K Messages
4 months ago
Hey there, user_c9d4ys! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am very sorry to hear about the experience with the details regarding services, and what we are seeing on our end. That is certainly strange, and not something that would typically be the case. Once an interruption has been cleared, the map would be updated. Are you still seeing your service fully down? What color are the lights on the modem?
2
0